These terms and conditions (“Terms”) govern the use of VPrint Store and any purchases made through it. By accessing or using the Website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the Website.
General Information:
VPrint Store provides custom-printed products including shirts, hoodies, sweatshirts, and cups. The products and services available on the Website are subject to the terms and conditions outlined here.
Product Information:
Product Descriptions: We strive to provide accurate descriptions of our products. However, due to varying display settings, actual product colors may differ from what you see on your screen.
Customization:
Customers can personalize products with custom designs, text, or logos. Customers are responsible for ensuring their design complies with our acceptable use policy.
Ordering Process:
Order Confirmation: Upon placing an order, you will receive an email confirming the details. This email does not constitute an acceptance of the order.
Pricing:
Prices are listed in Pakistan’s currency. Prices are subject to change without notice. Additional shipping and handling charges may apply.
Payment:
Payments can be made via credit card, or cash on delivery other methods offered at checkout. Orders will not be processed until payment is successfully received.
Shipping and Delivery:
Processing Time: Orders typically take 7 business days to process. Custom orders may take longer depending on the complexity.
Shipping: Shipping times vary depending on the delivery address. Shipping costs are calculated during checkout.
International Orders: For international orders, customers are responsible for any additional customs fees or taxes that may apply.
Returns and Refunds:
Non-Returnable Items: Due to the custom nature of our products, we do not accept returns or exchanges unless the product is defective or there was an error in the customization.
Defective Products: If the product is defective or damaged, customers must contact us within 14 days of receiving the order to request a refund or replacement. Please include a photo of the defective product.
Refund Process: Refunds will be issued to the original payment method within 14 business days after the return or complaint is processed.
Cancellation Policy:
Order Cancellation: Orders can be canceled within 1 hours of placing them. Once the production process has started, cancellations are no longer accepted.
Modification of Orders: You may modify or change your order details (e.g., size, design) within 1 hours before processing begins.
Intellectual Property:
Customer-Submitted Designs: You retain ownership of any designs you submit for customization, but by submitting designs, you grant VPrint Store a license to use the design solely for the purpose of fulfilling your order.
VPrint Store’s Designs: All content on the Website, including logos, graphics, and designs, are the property of VPrint Store and are protected by copyright laws.
Privacy and Data Protection:
Data Collection: We collect personal data including name, address, email, and payment information solely to process and fulfill your order.
Data Usage: Your data will be used to complete your purchase, for shipping, and for customer service purposes. We do not sell or share your information with third parties without your consent.
Security: We take reasonable precautions to protect your data from unauthorized access or disclosure.
Limitation of Liability:
Indemnity: You agree to indemnify and hold harmless VPrint Store, its employees, and affiliates from any claims, damages, or liabilities arising from your use of the Website and the products purchased.
Liability: Our liability is limited to the value of the purchase made. We are not responsible for indirect, incidental, or consequential damages.
Prohibited Uses:
You may not use the Website for any unlawful or prohibited activities, including uploading harmful files, violating intellectual property rights, or engaging in fraudulent behavior.
Modifications to Terms:
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the date at the top will reflect the most recent update.
Governing Law:
These Terms are governed by the laws of Pakistan. Any disputes arising under or in connection with these Terms will be resolved in the courts of Pakistan.
